Incident Manager Overview
The Incident Manager module enables hands-on incident management by all relevant departments. There are two main areas of the Incident Manager:
- Workstation where all active collaborators can add their updates, tasks, decisions, assessments of situation and more.
- Dashboard which features all relevant Incident information as well as status update and a visual representation of priority level over time and any countdowns to next updates.
The Incident Manager allows the following:
- End to end management of a critical incident
- Collaboration with all organizational departments and relevant external Personnel
- Clear time lines of tasks and operations
- Organization of important information in chronological order
- Clear decisions and action plans for all participants