The Chronicle SOAR platform enables both Enterprise customers and MSSPs to seamlessly manage disparate technologies, permissions, reporting and playbooks across their entire client base from a single pane of glass. Using multi-tenant deployment, security teams are able to:

  • Consolidate customer alerts into a single queue
  • Establish incident response for generic and customer specific use cases
  • Run commands and playbooks in client environments via remote execution
  • Manage customer integrations
  • Investigate threats across the entire customer base
  • Measure and broadcast customer metrics with Reports and Dashboards
  • Configure customer specific SLA, custom lists, email templates, logos and more
  • Manage views and data separation
  • Run multi-site deployments

In Chronicle SOAR, tenants are defined by Environments. These appear across the entire platform to help users easily focus the Console on a specific client.