Troubleshooting
Starting and Stopping Services
The following commands can be used if you are required to stop \ start \
restart any of Chronicle SOAR services:systemctl [command] Siemplify.Server.service
systemctl [command] Siemplify.Server.ETL.DataProcessingEngine.service
systemctl [command] Siemplify.Server.Indexer.service
systemctl [command] Siemplify.Server.PlaybookActions.service
systemctl [command] Siemplify.Server.PythonExecution.service
systemctl [command] Siemplify.Connectors.service
commands: start \ stop \ restart \ status
Chronicle SOAR Operational Folders
- Siemplify Server – opt/siemplify/siemplify_server
- Siemplify Client – opt/siemplify/siemplify_web
- Siemplify Web Server – etc/nginx
- Siemplify Channels – etc/nginx
- Custom Integrations – opt/siemplify/siemplify_server/customintegrations
Logs
Installer Logs:
The installer
creates a text file (siemplify_installer.log) in the same path with the
installer file that logs the entire installation process.